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One of the world’s leading global professional services firms reduced operational costs and improved knowledge sharing with FactSet’s superior portfolio performance and risk analytics.

Firm Type

Asset Owners

The Challenge

Laborious and disparate data management systems causing knowledge inconsistencies between teams


All-in-one solution that consolidates its market data spend and fulfills the needs of different teams

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The Challenge

George Stanley leads Aon’s global financial market data team and is responsible for the long-term market data strategy, governance, and risk management for Aon’s global Retirement Solutions business. In this role, he works with Aon’s vendors and partners to appropriately source and license the financial market data that the business needs.

Having grown through a series of mergers and acquisitions in recent years, Aon’s systems had become a patchwork of market data platforms and tools. This created a disjointed internal infrastructure that made it difficult for teams to share their knowledge. Not only was this market data setup inefficient, but it was also burdensome to manage, and the firm often ran into issues with their suppliers’ capabilities and rising costs.

The Solution

Aon began the search for a single solution that would consolidate its market data spend and meet the needs of both its portfolio
managers and investment researchers. The Global Sourcing team at Aon became familiar with FactSet and recommended that the company begin a trial. The trial consisted of several in-person trainings and demonstrations, with FactSet consultants in the Aon office weekly to provide support. Users quickly discovered the flexibility of the FactSet workstation and were able to tailor their setup to their individual needs.

After being trained in FactSet, Aon employees quickly found that FactSet provided all the functionality they needed and more. Aon’s portfolio managers took advantage of the sophisticated analytical tools in FactSet’s Portfolio Analysis (PA) and Style, Performance, and Risk Analysis (SPAR) applications to monitor portfolios managed by third parties. At the same time, the Research team found the multi-asset-class and macroeconomic data and tools it needed to provide Aon’s clients with comprehensive investment advice tailored to each client’s risk appetite.

The Results

The initial FactSet implementation was a big step forward for Aon in terms of cost savings and efficiency gains, resulting in an immediate reduction in resources. Stanley attests that Aon’s partnership with FactSet has been a critical factor in the success of the relationship. “One of the key things with FactSet that we found out was the real willingness to partner with us,” says Stanley. “It felt like a true partnership, rather than acting as a vendor and being very transactional.”

From the start, Aon was impressed with FactSet’s interface and found that it provided superior portfolio performance and risk analytics compared to the various platforms the firm was previously using. After four years with FactSet, users continue to access everything from general research to portfolio performance via the FactSet workstation.

Moving forward, Aon is interested in tapping into more of FactSet’s vast array of data solutions. This includes exploring FactSet’s ESG and other content offerings through the Open:FactSet Marketplace as well as FactSet’s various data feed options to integrate market data directly into Aon’s internal systems.

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