中文
日本語
Support
Developer Portal
Login
Quick Links

Global Support Numbers

Along with the assistance of a consultant delegated to your firm, you will have unlimited access to FactSet Consulting Services, available 24 hours a day, seven days a week. Whether you have a quick question or need step-by-step guidance through a complex task, consultants will help you find answers and maximize the value of FactSet. Contact us via email at support@factset.com or by phone at one of the support numbers below. If you are using one of our specialty products, please view the Specialty Products section at the bottom of the page.

 

United States and Canada 
877.322.8738 		 Mexico 
+1.888.542.9899 
United Kingdom 
0800.169.5954 		 Middle East 
+44.(0)20.7374.4445 
Australia 
1800.33.28.33 		 Netherlands 
0800.228.8024
Austria 
0800.070.6173		 New Zealand 
0508938045
Belgium 
080094108		 Norway 
800.30365
Brazil 
0800 8917850		 Republic of Ireland 
1800.409.937

China 
4001008215

 Singapore 
800.61.61.724
Denmark 
8060 1698		 Spain 
900.811.921
France 
0800.484.414		 South Africa 
0800 166 509
Germany 
0800.200.0320		 South Korea 
080.411.0880
Hong Kong 
3011.4888		 Sweden 
0200.110.263
India 
000.800.440.1703		 Switzerland 
0800.881.720
Italy 
800.510.858		 United Arab Emirates 
80004440014
Japan 
0120.779.465		 Other Asian Countries 
+852.3011.4888
Luxembourg 
80085206		 Other European + Russia 
+44.(0)20.7374.4445

 

Specialty Products

 
 
 

 

  
Cognity Team
USA/Canada +1-203-803-4515  
UK                     +44 2033180056  
Germany         +49 6996759208  
Website:          http://issuetracker.factset.com  
Email:               bisam.cognity-support@factset.com  

Talk To Us

The best way to understand what makes FactSet different is to see it for yourself. We've worked with investment professionals for 40 years, so we understand your workflow and know precisely how to help. Talk to us about your challenges, and we’ll help you design the most effective solutions for your firm with everything you need — and not what you don’t.

Get Started