FACTSET STATUS
In case of a system event, access real-time information on system status and availability.

During a system event, FactSet will update this page with information about the problem, scope, impact, workaround, and potential ETA of a fix when known.

FactSet users also have direct access to ongoing updates about system status in FactSet Notify within the Incidents & Outages category.

 


 

FactSet operates a global 24/7, 365-day Support Desk with client service professionals available through phone, email, or in-application instant message. If you have specific questions, please contact FactSet Support (https://www.factset.com/support-numbers) through one of these options. In addition to accessing FactSet from your corporate desktop and your corporate laptop, FactSet provides you direct access to our services directly from a Browser on either your corporate or home computers by logging onto https://my.factset.com.